Frequently Asked Questions

To apply, you must complete an online application and upload your driver's license (DL) and proof of income.

Application fee is $50 per person, for those over 18. All persons over 18 must complete an application. It is non-refundable.

To schedule a tour, please send a request online through RentCafe or call/text 214.683.5476.

Submit maintenance requests through your online portal. They are prioritized based on the nature of the requests.

Properties are typically inspected every 6 months but the owner can request an inspection at any time during the lease period.

There is no fee to renew your lease.

Statements are uploaded to your portal each month and annual reports and 1099s are uploaded each January. You can access it anytime.

Yes, if eviction proceedings become necessary, we will file on your behalf.

Payments are sent before the 15th of each month. They are processed as direct deposits.

Yes, the lease requires this. If they do not provide proof of insurance at or before move in, it will be added automatically at their expense.